We value your privacy and are committed to protecting your personal information. This privacy policy outlines the types of data we collect, how we user it and the measures we take to ensure its security.

Data collection:

We collect personal information, including name, email, contact details, to provide and improve our services. This data is collected through user interactions, account creation and service inquiries.

Use of Data:

To provide the best user experience its essential to take parts of user’s data in addition to that to enhance our services and provide best customer support. We shall not sell or share your data with third parties without your explicit consent, except for trusted partners who assist in service delivery.

Data protection:

Your data and its security is our top priority, therefore we implement industry-standard measures such as encryption, firewalls and regular audits. We comply with international data protection regulations to ensure your data is securely managed.

Data Retention and Deletion:

Personal data is retained only as long as necessary to fulfill service requirements and legal obligations. You may request data deletion at any time by contacting our support team.

Client Rights:

clients have the right to access, correct, update, delete and / or restrict the processing of your personal data. For privacy-related inquiries. Please contact us at (services@spotcode.net) (+963993277655)

Policy updates:

we may update the privacy policy periodically to reflect changes in our practices, Changes will be posted on this page with a revised date, clients assigned with spotcode will receive an email and a notification on their dedicated panels regarding all changes with their versions and dates.

Hosting policy:

Our team offers hosting services as an optional add-on for clients. We collaborate with leading hosting providers worldwide to ensure reliable, high-performance hosting solutions that support your business needs.

Our responsibility is to recommend our clients with the suitable servers and its requirements that shall meet their project needs and deliver the client the best pricing for that server.

Our hosting services include support options for troubleshooting, setup, guidance, and general inquiries, both free and paid support options are available.

For more information about difference between free support and paid support kindly visit the following link Support Services or contact us at (+963993277655)

Maintenance and Reliability:

Our dedicated teams collaborate closely with hosting provides to maintain stable and secure server environments. Daily monitoring, performance optimization, and regular backups are implemented to ensure reliable service for our clients.

Terms of service:

Acceptance of terms:

By accessing and using our website and services, you agree to comply with these Terms of Service. If you do not agree with these terms, you must discontinue use of our services and website.

User responsibilities:

Client is responsible for ensuring all information provided to us is accurate and up-to-date. Client access to use our website and services only for lawful purposes, and in a way that does not infringe the rights or restrict the user of this site for other users.

Prohibited Activities:

Clients are prohibited from:

1. Uploading any harmful or malicious content, including viruses and malware.

2. Attempting to gain unauthorized access to our systems, data or networks.

3. Using our website or services in a way that is illegal, abusive, or violates third-party rights.

Service Modifications and Updates:

We reserve the right to modify or discontinue any part of our services at any time without prior notice. We are not liable for any modifications or discontinuations of services.