Hosting

Hosting Servcies:

1. Silver Tier Hosting.
2. Golden Tier Hosting.
3. Dimond Tier Hosting.

Tiers Explained:

1. Silver Tier Hosting :
   1. Cost: 5$ - 10$/month.
   2. Details:
      1. Suitable for small businesses and low traffic applications.
      2. Silver hosting often provides shared hosting environments where all the websites and applications share the same resources on the server.
2. Golden Tier Hosting:
   1. Cost: 20$ - 30$/month.
   2. Details:
      1. Provides increased storage space, bandwidth and processing power.
      2. Contains a free SSL for the first year and a dedicated IP address.
3. Dimond Tier Hosting:
   1. Cost: 20$ - 30$/month.
   2. Prices can vary significantly depending on the level of resources provided such as dedicated servers, high speed SSD, premium support, additional services such as a load balancer, automatic backups.

Support

Support Services:

1. Free Support.
2. Paid Support.

Support Services Explained:

1. Free Support:
   1. Cost: Free.
   2. Expected Response Time: 6 – 9 hours.
   3. Covers: 1 on 1 agent support via emails.
   4. Support helps provides insights and direct the users into solving the problem.
2. Paid Support:
   1. Cost: 25$/per hour.
   2. Expected Response Time: 0 – 30 minutes.
   3. Details:
      1. Supports 1 on 1 agent support via emails, live chat and phone calls.
      2. Support team has the ability to go through the code analyzing the problem and fixing it.